You may be using Internet Explorer 7.0. You can determine your current browser by selecting the “Help” menu from the browser’s application bar at the top. At the bottom select “About Internet Explorer”. A new window will appear that will provide your browser’s version number.
In order to take advantage of newer technologies, the PVA website no longer supports Internet Explorer 7. There are many sites that are ceasing support for this browser including Google, Amazon, and State of Kentucky websites by the end of this year. It is strongly recommended that you upgrade your browser Internet Explorer 8.
Alternately, you can download Firefox or Chrome if Internet Explorer 7 is required by your office. All of these are available as a free download and can be found by a Google search.