Why is my account inactive?

This simply means your account doesn’t have an active subscription. It could be that there isn’t a subscription tied to the account at all, or if there is one it has a failed invoice from 30 or more days ago. … Continue reading

Why does my search return 0 results found?

The subscription search service is specific to parcels in Jefferson County. Subscribers to the PVA search service have access to the different searches and full property details, where as non-subscribers can only use the Address or Parcel ID search and will only … Continue reading